The first conversation is a look, not a pitch. Bring the thing that costs hours, or the thing nobody can quite explain — we'll start by looking at it.
Plain words are fine. You don't need a brief — a sentence about what's slow or stuck is enough to start.
No forms disappearing into a void, and no follow-up sequence. Here is the whole process.
We reply within two business days.
The first look is a conversation, not a quote — we ask about your systems and the hours they cost before we talk about any work.
If we're not the right fit, we'll say so and point you somewhere better.